1.- Sorry to trouble you.
- That's all right.
2.- Oh, I am so sorry.
- That's quite all right.
3.- I'm sorry to give you so much trouble.
- No trouble at all.
4.- I'm soory. I lost the key to your bike.
- It doesn't matter.
5.- Sorry to have kept you waiting for a long time.
- It doesn't matter.
6.- You haven't paid for it yet.
- Oh, I'm really very sorry.
道歉和应答 （Apologies and responses）
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